NO SOLICITOR-CLIENT RELATIONSHIP
BY NO MEANS DOES INTERACTING WITH OUR WEBSITE, OR PROVIDING US WITH ANY INFORMATION VIA OUR WEBSITE, CONSTITUTE A SOLICITOR-CLIENT RELATIONSHIP. WE ARE NOT YOUR LAWYERS UNLESS AND UNTIL WE CONFIRM WE CAN ACT FOR YOU IN A LEGAL SERVICES AGREEMENT. PLEASE DO NOT PROVIDE US WITH ANY CONFIDENTIAL OR SENSITIVE INFORMATION UNTIL WE CONFIRM WE CAN ACT AND WILL ACT AS YOUR LEGAL COUNSEL UNDER A LEGAL SERVICES AGREEMENT.
PART I: COLLECTION OF PERSONAL INFORMATION
While we do not require that you upload or provide us with any personal information to use our website, certain online forms on our website may ask for and collect personal information, including your:
Other types of raw data relating to how you interact with our website, for example, your browser information and session duration; and
All other information you elect to provide to us, whether on our website or otherwise.
The Personal Information of Other Individuals
Although we may host their forms on our website or embed them in our legal services agreement, when you provide your payment details, you are providing them to the applicable payment processor. You acknowledge that our third-party payment processors may have their agreements that apply to you. While we will not have access to your entire credit card number, we will be able to bill your credit card and may have access to particular card and payment details such as the name on your card, billing address and card expiration date. If you have questions regarding our payment processor, please contact us at firstname.lastname@example.org.
PART II: THE USE OF PERSONAL INFORMATION
We may use the personal information you provide us to:
Facilitate the ordinary operation of our website;
Send you emails, including email newsletters, promoting our services or legal updates you may find interesting. You may unsubscribe from such communications at any time; just follow the links in the footer of our email newsletters;
Consider whether we will offer services to you;
To provide services to you, if we agree, we may act as your legal counsel;
Bill and collect money owed to us;
Communicate with you about services we offer;
Pursue available legal remedies to us and to prosecute or defend a court, arbitration or similar proceeding;
To meet legal and regulatory requirements, including those of the Law Society of Ontario; and
To enforce compliance with our Terms and applicable laws, rules and regulations.
We do not sell personal information to third parties, and we will never amend these terms to permit us to sell your personal information.
PART III: THE DISCLOSURE OF PERSONAL INFORMATION
Sharing Personal Information and Content if Required by Law
We may share personal information and any content collected, uploaded or provided to us if required by law, such as in response to a subpoena, court order or another legal process in any jurisdiction. If we are required by law to make any disclosure of your personal information or content, we may, but are not obligated to, provide you with written notice of such disclosure, if permitted by law.
Sharing Personal Information to Cooperate with Investigations and Law Enforcement
Absent a court order, subpoena or other legal requirements to disclose personal information or content in our possession or control, you agree that we may also share personal information and content you upload or provide to us with law enforcement authorities in the investigation of any criminal matter if we reasonably believe doing so is necessary or beneficial in protecting your safety, or the safety of any third-party.
Sharing Personal Information with Third-Party Provider
Our suppliers, partners, independent contractors (collectively “Third-Party Providers”) and/or employees may have access to or be shared personal information to use in connection with one or more of the purposes for which the information was collected.
Our Third-Party Providers may have access to personal information in providing services to us, or providing you with access to our website. We may use a variety of Third-Party Providers to host our website and facilitate their common use, including, for example, hosting servers that store personal information.
Our email marketing and newsletter providers.
Our practise management online software provider is Themis Solutions Inc., doing business as Clio and their related and affiliated entities worldwide. For more information on their privacy practices please see https://www.clio.com/privacy/. When you complete online forms on our website, some or all of the information you provide may be automatically uploaded to our account with Themis Solutions Inc.
Our online scheduler, Acuity Scheduling, a Squarespace company. When you complete online forms to book a free phone consultation on our website, some or all of the information you provide may be automatically uploaded to our account with Acuity Scheduling. Please see https://www.squarespace.com/privacy.
Our contract automation service provider. For more information, please see https://lawlift.com/privacy.
We also use Google LLC together with their affiliated entities worldwide in order to use Google Analytics. For details, visit https://analytics.google.com/analytics/web/.
We may update the above list of Third-Party Providers from time-to-time as our website continue to evolve. Third-Party Providers may have their own agreements and privacy policies on collecting and using personal information that you or we provide them.
Your Personal Information May Not Be Stored in Canada
As we may have servers, Third-Party Providers, employees and other parties, we share your personal information within locations both inside and outside of Canada, your personal information may become subject to foreign laws and foreign legal proceedings.
Disclaimer and Warning About Sharing Personal Information Online
YOU ACKNOWLEDGE THAT WHEN SHARING PERSONAL INFORMATION ONLINE, THERE IS ALWAYS A RISK OF DATA BREACHES, INCLUDING DATA BREACHES IN WHICH THIRD PARTIES UNLAWFULLY ACCESS OUR SYSTEMS, OR THE SYSTEMS OF OUR THIRD-PARTY PROVIDERS, WHICH STORE PERSONAL INFORMATION.
WHILE WE TAKE MEASURES TO PROTECT PERSONAL INFORMATION, YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AGENTS, THIRD-PARTY PROVIDERS OR LICENSORS BE LIABLE, HOWSOEVER CAUSED, INCLUDING BY WAY OF NEGLIGENCE, FOR THE LOSS OR THEFT OF YOUR PERSONAL INFORMATION OR ANY DAMAGES CAUSED AS A RESULT THEREOF, SO LONG AS WE WERE NOT DIRECTLY AND GROSSLY NEGLIGENT IN THE PROTECTION OF SAID INFORMATION.
Retention of Your Personal Information
We keep your personal information for as long as it is required for the purpose for which it was collected. There is no single retention period applicable to the various types of personal information collected. Please contact us if you would like to delete any personal information we hold about. While we may do so, we also reserve the right to continue to keep personal information about you to the extent required to be held by us by law, rule or regulation, including those imposed by the Law Society of Ontario.
What are Cookies?
Cookies are small text files sent to and automatically downloaded by your web browser (assuming you have cookies enabled) when you visit our website. A cookie file is stored in your web browser and allows our website and Third-Party Providers we use to recognize you, track your activity across our and other websites and is usually used in conjunction with logging your internet protocol (“IP”) address.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your computer (in your browser files) or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
Can you delete Cookies once downloaded?
Most web browsers also permit you to delete cookies. This is typically done via your web browser’s settings, which vary depending on which web browser you use. For details on managing cookies settings using:
Chrome – https://support.google.com/accounts/answer/32050;
Firefox – https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored;
Safari – https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac; and
For any other web browser, please visit your web browser’s official web pages.